Our vetting commitment

DBS-checked kitchen staff,
matched to the level the law requires.

Enhanced DBS with Barred List for schools and care where personal care applies, Basic DBS for hospitality where policy needs it, and a 30-second Update Service check on every chef before we send the booking confirmation.

Quick answer: Chefs Bay supplies DBS-checked kitchen staff at the level the deployment legally requires. Schools need Enhanced DBS with a Children's Barred List check. Care homes need Enhanced DBS, with the Adults' Barred List added where the chef helps residents eat or drink. Healthcare roles range from Basic to Enhanced depending on patient access. Hospitality usually needs no DBS at all, though Basic can be added if the client's policy asks for it. We verify every chef against the DBS Update Service before the booking confirmation is sent.

Which DBS level do you actually need?

The level is driven by the workplace and what the chef will physically do there, not by the chef's job title. A kitchen porter washing dishes in a school needs a higher level of check than a head chef in a Mayfair restaurant. Understanding that flip is the first step to hiring compliantly.

The legal framework sits in the Safeguarding Vulnerable Groups Act 2006, as amended by the Protection of Freedoms Act 2012 (legislation.gov.uk). A role is eligible for a particular DBS level when it meets defined statutory tests. Requesting a higher level than the role qualifies for is itself a breach; the DBS will reject the application and, in a pattern of misuse, can withdraw a Registered Body's access. Requesting a lower level where a higher one is legally required exposes the agency and the end client to criminal liability.

The fastest sanity check before any booking is the gov.uk DBS eligibility tool. For every placement we run the answer against our own matrix below, so the client does not have to.

Required DBS level by sector and role

A table summarising the position as of April 2026. DBS fees are those effective from 2 December 2024 (gov.uk, DBS fees are changing).

Setting Role type Required DBS level Basis in law
Schools (primary, secondary, SEN) Any paid cook, kitchen assistant, or porter, more than 3 days in 30 Enhanced with Children's Barred List SVGA 2006, Schedule 4, specified establishments rule
Care home Cook who prepares food only, no personal care duties Enhanced, no Barred List DBS adult social care guidance, updated January 2026
Care home Cook who helps residents eat or drink, or works unsupervised at mealtimes Enhanced with Adults' Barred List SVGA 2006, regulated activity (personal care)
NHS or private hospital kitchen Back-of-house only, no patient contact Basic (trust policy may require higher) NHS Employers role eligibility guidance
Hospital ward catering Trolley service, direct patient contact, assistance with eating Enhanced, often with Adults' Barred List SVGA 2006, regulated activity in healthcare
Children's hospital or hospice Any kitchen role Enhanced, often with Children's Barred List gov.uk healthcare eligibility (child workforce)
Hotel, restaurant, gastropub, event venue Any chef or KP None required; Basic available if client policy asks No regulated activity; Basic DBS available to anyone

Two things to note. First, the table is the law, not our preference. A client that asks for Enhanced DBS for a restaurant chef is asking for something we cannot lawfully request; we explain this rather than go along with it. Second, the care home rules are more nuanced than they look. A permanent head chef who runs the kitchen and never goes on the floor is on a different footing to a relief chef who covers the dining room during a short-staffed shift. We ask about floor duties before we pick the chef, which is how the level gets set correctly the first time.

For the full breakdown with worked examples across schools, care, healthcare, and hospitality, see our DBS checks for kitchen staff guide. For the school-specific compliance trail, the school kitchen staffing checklist sets out the 8 items a head must confirm before a temp cook starts.

What our bench looks like, by DBS level

A staffing agency can claim anything. The operational test is whether the bench composition actually matches the demand.

Every chef on our care, education, and healthcare benches holds the Enhanced DBS level appropriate to the role we deploy them to. Adults' Barred List is added where the chef will assist residents with eating or supervise mealtimes. Children's Barred List is added for every paid school-facing role, regardless of supervision level. Every chef on our education bench is registered on the DBS Update Service; we fund the £16 annual subscription so the certificate is always verifiable online in about 30 seconds. Based on placements across our education clients in 2025-26, 100% of our school kitchen workers carry Enhanced DBS with Children's Barred List plus active Update Service registration, compared to industry feedback suggesting roughly 1 in 4 agency placements still arrive at a school without the correct DBS level confirmed in writing.

Enhanced with Barred List vs without, in practice

The Barred List is where a lot of agencies get the detail wrong. It is a separate check bolted onto an Enhanced DBS that confirms whether the individual appears on the statutory lists of people barred from working with children, adults, or both. It is not automatically included; it has to be requested and the role has to qualify.

Decision point Enhanced without Barred List Enhanced with Barred List
Does the role count as regulated activity? No. It is eligible for Enhanced but does not cross into regulated activity. Yes. The work is regulated activity with children or adults.
Typical examples for kitchen staff Care home chef who cooks but never feeds residents; hospital kitchen role with patient access but no assistance with eating Any paid school kitchen role; care home chef who assists mealtimes; ward trolley service with eating support
Fee (applicant) £49.50 £49.50 (same fee; Barred List adds nothing to cost)
Processing time Around 14 calendar days (DBS Annual Report 2024-25) Around 14 calendar days
Legal risk of getting it wrong Requesting a Barred List check the role does not qualify for is itself a breach Failing to request it for regulated activity creates Section 12 liability under SVGA 2006

The 14-day processing estimate is an average; 75.6% of Enhanced checks completed within 14 calendar days in the DBS Annual Report 2024-25. We do not wait for a check to come back before we book a shift. We book from chefs whose certificates are already on file and registered for the Update Service, and we run the online status check at the point of booking.

How we verify DBS before a chef is booked

Our booking process has one hard rule: no client confirmation is sent until the DBS status is verified for that specific placement.

Step 1: brief intake. On the call, we capture the deployment detail that sets the DBS eligibility. Setting (school, care home, hospital, hotel), whether the chef will be near residents or pupils, whether mealtime assistance is involved, and any client-specific policy on top of the legal minimum.

Step 2: shortlist filter. We filter our active bench for chefs who hold the right level for that specific role. A chef with Enhanced + Adults' Barred List is not surfaced for a school booking, because the certificate is for the wrong workforce. A chef with Enhanced + Children's Barred List is not surfaced for a restaurant booking, because the eligibility test fails.

Step 3: live Update Service check. We run the online status check with the chef's consent. It takes about 30 seconds and returns one of three results: no change since issue, new information available, or certificate not current. Only the first result clears the chef for dispatch.

Step 4: client confirmation. The booking confirmation that lands in the client's inbox or WhatsApp carries the chef's name, role, arrival time, hourly rate, DBS level, certificate number (or last 4 digits), date of issue, and a line confirming that the Update Service check was run at that timestamp.

Step 5: written letter of assurance. For school, care home, and healthcare placements we send a formal written assurance in the format Keeping Children Safe in Education 2025 requires for the Single Central Record. For care home placements we send the equivalent document suitable for the provider's personnel file and CQC evidence trail.

The certificate itself sits with the chef; legislation prevents us forwarding it. Clients who need physical sight of the certificate on arrival verify it against the chef's identity document, which is the end client's part of the chain and the same process a permanent hire would go through.

When we need extra time to source a specific DBS level

The honest part of the commitment: we will not fake a fit. There are scenarios where our bench does not hold the exact combination of role tier, DBS level, and availability, and for those we say so at the moment of the call, not after.

  • Rural school placements at short notice. Our education bench is concentrated around the cities we service. A Friday afternoon call for a Monday breakfast cover in a village 40 miles from the nearest city bench can require 24 to 72 hours to source a chef with Enhanced + Children's Barred List who can travel.
  • Children's hospital or hospice cover for kitchen staff. Enhanced with Children's Barred List for the child workforce, required by the setting, is a tighter pool than adult-workforce checks. A same-day fit is not always possible.
  • Specialist dietary competence stacked on top of DBS. A care home asking for a chef with Enhanced + Adults' Barred List, active IDDSI training, and allergen Level 3 is a triple filter. Around 10% of our roster holds active IDDSI training today; the DBS-plus-IDDSI intersection is smaller. For these we quote a realistic window (often 24 to 72 hours) and stand by it.
  • A chef whose Update Service status came back as "not current". We do not substitute one certificate for another. A fresh Enhanced application takes around 14 days on average. For the interim booking we source from chefs whose current status is verifiable.

If we cannot match the required level from our bench in the window the client needs, we say so on the call. No place, no fee still applies: we do not invoice for time spent looking if we do not place a chef.

Three illustrative scenarios

Drawn from the shape of our typical placements; details are illustrative and anonymised.

Secondary academy, Liverpool: weekly cover for 4 weeks

A 900-pupil secondary academy needs cover for a cook on maternity leave. They need a chef with Enhanced DBS + Children's Barred List, Level 2 Food Hygiene, and allergen awareness training. KCSIE 2025 requires written confirmation before the first shift and an SCR entry on the day.

We shortlist from our education bench, run the Update Service check on the chosen chef, and send the written letter of assurance in KCSIE format 48 hours before the first shift. The academy's business manager has the letter in hand when the chef arrives for identity verification.

Care home, Cheshire: short-notice weekend cover

A 75-bed residential home calls on a Saturday at 05:30. The head chef has rung in sick and breakfast is at 07:30. The chef will work alone through the morning and plate meals for residents in the dining room, so the role qualifies for Enhanced + Adults' Barred List.

We confirm a chef from our care bench at 06:40, with the correct DBS level and active IDDSI awareness on file. The confirmation to the Registered Manager carries the chef's name, DBS details, and ETA. See our care home sickness cover playbook for the full first-60-minutes protocol, and our 2-hour response commitment for where this response window formally applies.

Central London hotel: ad-hoc Commis Chef cover

A 4-star hotel in W1 needs a Commis Chef for a 5-day gap. The role is pure hospitality; there is no legal DBS requirement. The group's internal policy asks for a Basic DBS on all agency staff across their sites.

We book a Commis Chef whose Basic DBS is already on file, confirm the certificate number in the booking email, and complete the placement without any need to escalate to Enhanced. The policy is met; the eligibility test for a higher level is not passed, so the higher level is not requested.

What sits outside this commitment

Being explicit about what the DBS-checked commitment does not cover:

  • International checks for chefs with significant recent residence abroad. Where a chef has lived outside the UK for 6 months or more in the past 5 years, gov.uk guidance recommends a certificate of good conduct from each country of residence. We arrange this for permanent placements, but the timescale is driven by foreign authorities and can run 8 to 12 weeks.
  • Right to work checks are separate from DBS. We carry out right to work checks on every chef under the Immigration, Asylum and Nationality Act 2006 using the Home Office online service or the Digital Verification Service; DBS status alone is not a right to work confirmation.
  • Sector-specific clinical training. IDDSI training for dysphagia-aware cooking, allergen Level 3, or SEN-specific dietary plans are separate competencies. DBS level does not cover any of them.
  • Safeguarding training. Annual safeguarding awareness is a KCSIE requirement and a CQC expectation in care; we maintain it for our active bench but it is a training record, not a DBS record.

Frequently asked questions

What is the difference between Basic, Standard, and Enhanced DBS checks?

A Basic DBS (£21.50) shows unspent convictions only and anyone can request one. A Standard DBS (£21.50) shows spent and unspent convictions plus adult cautions, available only for eligible roles. An Enhanced DBS (£49.50) adds any relevant information held by local police. An Enhanced DBS with a Barred List check adds confirmation that the person is not barred from working with children, adults, or both. Level and barred list eligibility are set by law, not by employer preference.

Does a chef always need a Barred List check?

No. A cook in a school does, because all paid roles in a specified establishment are in regulated activity with children (DBS guidance, updated 23 January 2026). A cook in a care home only needs the Adults' Barred List check if they help residents eat or drink, which counts as personal care. A chef in a hotel or restaurant is not in regulated activity at all, so a Barred List check would be unlawful to request. We match the level to the legal eligibility, not the client's preference.

What is the DBS Update Service and do your chefs use it?

The DBS Update Service costs £16 per year and keeps an Enhanced or Standard certificate current. With the worker's consent, we run an online status check in about 30 seconds to confirm nothing new has been recorded. Every education-sector chef on our bench is registered. We fund the £16 annual subscription for them. Care and healthcare chefs are registered on the same basis. It is why we can move a compliant chef to a school or care home in hours, not weeks.

Does the school or care home get a copy of the DBS certificate?

The original certificate is sent only to the applicant; legislation prevents us from forwarding it to clients. What the client receives is a written letter of assurance from us confirming the check level, the date of issue, the certificate number, and Update Service registration. That letter is what KCSIE 2025 requires for the Single Central Record. The client also verifies the chef's identity against a physical document on arrival, which is the school or care home's part of the compliance chain.

What happens if a chef's DBS has lapsed or is not on the Update Service?

We pull them off the client-facing bench for that sector until it is resolved. For education and care placements we will not substitute a chef whose status we cannot verify in real time. Where a chef missed the 30-day window to register on the Update Service, a new Enhanced application is required; we start that, and in the meantime we book a chef whose certificate is current. Missed renewals are an operational cost we absorb, not a compliance gap the client inherits.

How fast can you supply a DBS-checked chef?

For central London, Manchester, and Liverpool postcodes we confirm a named chef within 2 hours of the booking call, with DBS status checked and attached to the confirmation. For care and education outside those postcodes, the realistic window is 4 to 24 hours depending on distance and the level of check required. We do not start a fresh DBS application to meet a booking; we book from chefs whose checks are already complete. If we cannot match the required level from our bench, we say so at the moment of the call.

Can you hire a chef with Enhanced DBS for the adult workforce and send them to a school?

No. Enhanced DBS is workforce-specific. A certificate for the adult workforce does not confer status to work in a school, and the Update Service cannot be used to cross workforces. Supplying a chef to a school on the wrong certificate would be non-compliant and, depending on circumstances, a Section 12 offence under the Safeguarding Vulnerable Groups Act 2006. We place chefs only where their certificate matches the workforce.

Is a Basic DBS enough for a hotel or restaurant kitchen?

By law, no DBS check is required for general hospitality at all. Some hotel groups and contract caterers ask for a Basic DBS as part of their internal policy, and we can arrange that before a placement. We do not request Standard or Enhanced checks for hospitality-only roles; that would fail the eligibility test and the application would be rejected.

Michael Szalaty, Managing Director at Chefs Bay

Michael Szalaty, Managing Director at Chefs Bay

Supplying Back-of-House Teams to Premier League Stadia & Major Contract Caterers

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Need a DBS-checked chef this week?

Call us. We will match the DBS level to your setting, run the Update Service check, and send written confirmation before the chef arrives.